Return Policy

Due to the nature of our food products, we are unable to accept returns. Limited exceptions may apply. Unfortunately, we do not process returns or exchanges for sale items unless the item is defective or incorrect.

If you have any questions or concerns regarding your specific item, please contact us at info@akisfinefoods.com, we would love the opportunity to make it right!

Exceptions/Exchanges: Our return policy allows for exceptional exchange or return within 15 days of delivery In these instances, the items) must be unopened and in their original packaging.

Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.

Please Note: If the safety seal has been broken, we cannot accept the return for safety reasons. 

To initiate a return, please contact us at info@akisfinefoods.com with the reason for your request and photos, if possible. If your return is accepted, we will provide details on how and where to send your package. Items sent back without prior authorization will not be accepted.

For any return inquiries, please reach out to us at info@akisfinefoods.com.

Damages and Other Issues: Upon receipt of your order, please inspect it immediately. If the item is defective, damaged, or incorrect, contact us right away for us to promptly address the issue. Accepted refunds will be issued directly to your original payment method. Please note, it may take some time for your bank or credit card company to process and post the refund.